Frequently Asked Questions

From this website, we offer delivery within Europe, to the Middle East. 

UK: 2-Day Delivery from Hertfordshire warehouse.

Germany: 2-day delivery from Germany

Europe: 2-5 Day Delivery from Germany

For International, please see below. 

You may use the following link to track your order:

Order tracking 

Alternatively, please contact my colleague at support@teslyar.com who will be more than happy to help you. 

We offer 1-3 Day free delivery throughout most of the UK and Germany and Standard (5-7 day delivery).

For International orders, please see below.

We have warehouses all over the world, allowing quick delivery to wherever you may be.

Teslyar USA: USA local delivery

Teslyar UK: UK local delivery

Teslyar Germany: Germany local delivery

Teslyar Europe: Fast delivery from Germany

Teslyar Australia and New Zealand: Fast delivery from Australia

Teslyar Japan: Fast delivery within Japan

Due to our distribution network, we offer fast 2-5 day delivery throughout most of the world.

We accept:

·     Paypal

·     Shopify Payments

·     Credit/Debit Card

·     Interest-free payment in installments

We do not accept cash on delivery 

Please email us at suppport@teslyar.com with your name and order number. 

If our product has been damaged during shipping, let us know and we will replace it for you! 

If you are missing a piece, let us know and we will send it to you. 

Teslyar is a family-owned American-European business that creates and makes premium wooden goods from sustainable wood. We focus on innovation and ensuring our products last for years to come. 

We use natural, sustainable wood in the production of our goods. Generally, we use either Walnut, Ash-Tree Wood, Oak or Cherry. We do not use plywood, veneer or other cheap substitutes.  

Yes, all of our Ash-Tree wood comes from FSC-Certified forests. Our other tree species do not come from forests, they are grown for harvest and regrown for use in future years.  

We have a 30-day returns policy and a 10 years warranty on all our products. If it breaks, let us know and we’ll replace it. We believe in the quality of our products and stand by them.

If you would like to try a product different from the one you purchased, get in touch and we’ll see what we can do!

If you would like to return an item, please email us at suppport@teslyar.com with your name and order number.

Teslyar is a family-owned American-European business that creates and makes premium wooden goods from sustainable wood. We focus on innovation and ensuring our products last for years to come. 

If you are interested in selling our products, please reach out to us at partnerships@teslyar.com.

We offer our products directly from our warehouse and via Shopify integrations.

We are currently building out our distribution network and are looking for new partners. Get in touch and let's build something great.

Yes, we are keen to grow our lovely brand and to allow more people to experience our products. If you are a distributor interested in our products, please get in touch at parternships@teslyar.com  

If you’re a business looking to stock up on practical and beautiful essentials, get in touch with us at partnerships@teslyar.com. We can also do customized requests. 

If you’re a business looking for employee gifts or B2B gifts, we can help you build better relationships with your employees and partners. Contact us at partnerships@teslyar.com .